Wednesday, May 04, 2011

Social networks steal thunder from int’l wires, cable networks

Philippine Daily Inquirer
First Posted 05:32:00 05/04/2011

WHEN THE White House abruptly announced an address to the nation by President Barack Obama on Sunday night, Cable News Network (CNN) anchors spent the better part of an hour previewing the address without actually saying what it was about.

“I have my own gut instincts on what it might be,” CNN anchor Wolf Blitzer said a couple of times, adding that a senior White House official had thanked him for showing “restraint” and not speculating.

Thanks to Twitter and Facebook, some CNN watchers had already heard the news.

Unconfirmed reports—that turned out to be true—of Osama bin Laden’s demise circulated widely on social media for about 20 minutes before the anchors of the major television and cable networks reported about the raid at 10:45 p.m., about an hour before Obama’s address from the White House.

It was another example of how social and traditional media deal with the same news in different ways and at different speeds. Just as CNN had once challenged newspapers and evening newscasts with a constant stream of images from the first Gulf War, Twitter and Facebook have become early warning systems for breaking news—albeit not always reliable ones.

Twitter saw the highest sustained rate of tweets ever, with an average of 3,440 posts per second on its platform from 10:45 p.m. to 12:30 a.m. Eastern Standard Time (EST). There were more than 5 million mentions of Bin Laden on Facebook in the United States alone, as news of the raid at Bin Laden’s hideout spread starting around 10:30 p.m. A new Facebook page popped up titled “Osama bin Laden Is Dead” for people to begin sharing their thoughts. It had more than 400,000 fans yesterday. (A new page, “Osama bin Laden Is Not Dead,” soon followed.)

Generation’s JFK moment
Not only did text messages and social networks help people consume and spread the news about Bin Laden’s death, Twitter, Facebook and other sharing services helped people react to the news, spurring impromptu gatherings at Ground Zero, Times Square and outside the White House.

It left some reporters and observers trying to place the shared experience of the Bin Laden news in context. “Kennedy moment for a new generation,” said Alan Fisher, a correspondent for Al-Jazeera English. “For my generation, they’ll remember 9/11 and Diana’s death. For those younger, Osama’s death will be on that scale for its global impact.”

Sam Dulik, 20, a sophomore majoring in Latin American studies at Georgetown University, was writing a paper in his dorm room when he looked at his Facebook page and saw an update from a friend, making reference to an upcoming announcement by Obama and speculation about Bin Laden’s death.

“It just…ripped across Facebook,” said Dulik, who watched in real time as bits and pieces of the story exploded in his Facebook news feed. Then he saw calls urging students to gather at the university’s gates and head to the White House.

‘It spurred me into action’
“For the first time ever, rather than just informing me, it spurred me into action,” said Dulik, who grabbed an American flag off his wall and headed out.

Once the President made his announcement, users of Instagram, a photo-sharing application for the iPhone, flooded the service with photos of Obama speaking, snapped from television and laptop screens. Soon, there were photos of American flags and then photos from the crowds gathered in New York and Washington.

Around 11 p.m., during the eighth inning of a tied Mets-Phillies game at Citizens Bank Park, in Philadelphia, chants of “USA! USA!” started in the section near the third baseline. Billy Wichterman, 30, a season ticket holder, pulled out his iPhone, searched Twitter and found out why the chants were filling the stadium.

Some other people in the crowd remained cautious.

“At first, I was slightly skeptical because I know that there were reports in the past where air strikes were not successful,” said Julia Hays, 24, of Pitman, NJ, who was at the game. “Then I saw a lot of friends tweeting about it—that Obama was about to come on the news. Then I heard the chants and saw people pulling out their phones checking.”

Pitfalls of real-time news
What was missing on these services, for the most part, was original reporting. That was left up to the news media, particularly the few that had reporters in Pakistan. “Our Kabul reporters spoke to Afghan security chiefs who said it comes too late—there is now a Bin Laden on every street,” said Peter Horrocks, the director of BBC Global News, in an e-mail.

Dan Gillmor, the author of “We the Media: Grassroots Journalism for the People, by the People” who teaches journalism at Arizona State University, said it was important to remain cautious about the impact of how people are consuming real-time news, particularly given the erroneous reports that took place during another recent news story where several news organizations reported that Rep. Gabrielle Giffords had died in the Tucson, Arizona, shooting.

“I think that we should be cautious about the value of these networks,” Gillmor said. “The value of these networks is huge for everyone involved, including the users. I think that we should be cautious about turning over all of our conversations to privately held companies that are in business for their shareholders in terms of things we control ourselves.” New York Times News Service

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