Thursday, December 29, 2011

Facebook is making us miserable

Sunday, 18 December 2011 17:21 Daniel Gulati

WHEN Facebook was founded in 2004, it began with a seemingly innocuous mission: to connect friends. Some 800 million users later, the social network has taken over most aspects of our lives, and is fast becoming the dominant communication platform of the future.

But this new world of ubiquitous connectivity has a dark side: Facebook is making us miserable.

In co-writing my book Passion & Purpose, I monitored how Facebook impacted the lives of hundreds of young businesspeople. As I went about my research, it became clear that behind all the liking, sharing and posting, there were strong hints of jealousy, anxiety and, in one case, depression. I discovered disturbing by-products of Facebook’s rapid ascension—three ways in which the social-media giant is fundamentally altering our sense of well-being in both our personal and professional lives:

1. FACEBOOK CREATES A DEN OF COMPARISON. Since our Facebook profiles are self-curated, we have a strong bias toward sharing the positive and avoiding the negative. This creates an online culture of competition and comparison. And comparing ourselves to others is a key driver of unhappiness. As we judge the entirety of our lives against the top 1 percent of our friends’ lives, we’re setting impossible standards for ourselves, which can make us miserable.

2. FACEBOOK FRAGMENTS OUR TIME. Facebook’s ‘’horizontal’’ strategy encourages users to log in more frequently, no matter where they are, by using different devices. My interviewees regularly accessed Facebook from their office computer and while out shopping through their smartphones. The problem with this constant “tabbing’’ between real-life tasks and Facebook is what economists and psychologists call “switching costs,’’ the loss in productivity associated with changing from one task to another. And all this switching can affect the quality of our work.

3. FACEBOOK IMPACTS OUR RELATIONSHIPS. Gone are the days where Facebook merely complemented our real-life relationships. Now, it’s actually winning share of our core, offline interactions. As Facebook adds new features such as video chat, it’s fast becoming a viable substitute for business meetings, networking—even family get-togethers.

Quitting Facebook altogether may be unrealistic, but we can still take measures to alter our usage patterns and strengthen our real-world relationships. Some useful tactics include blocking out designated time for Facebook; selectively trimming Facebook friends lists; and investing more time in building offline relationships. The particularly courageous may choose to delete Facebook from their smartphones and iPads, and log off the platform entirely for long stretches of time.

Daniel Gulati is a technology entrepreneur based in New York. He is a coauthor of the new book Passion & Purpose: Stories from the Best and Brightest Young Business Leaders.

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